About The Event

Today, with dramatic changes in business being brought about by the recession, one way to secure and grow your business is through reliability and capability of modern technology.

The banking and financial service industries have undergone radical transformations over the past decade largely due to technological advancements.  This has fuelled greater challenges as customers today are pampered with choices – they can change banks by just a click of the mouse.

As bankers, regulators and politicians struggle to understand the causes of the global financial crisis and try to figure out a way to help the industry recover and return to growth, the role of IT is, if possible, more important than ever. Banks are under tremendous scrutiny to quickly deliver leading-edge solutions to improve risk management, regulatory compliance, payments processing and invention of card payments.

Technology strategy and delivery at Australian retail banks is perceived as a competitive advantage in a sector that has been hit with a rapid succession of mergers and acquisitions over the past year.

What will 2012 bring to the Australian banking industry? More regulations for improved transparency and better control are a strong probability. The wealth of data this will produce could spark new activities around business process management, workforce management and customer relationship management. The winning formula for a bank to be successful is better service at lower costs. Real-time and predictive analytics to understand costs, profitability and risks are crucial elements in servicing customers.

By streamlining their heterogeneous IT environments, banks can move to a service-oriented architecture that can drive down costs while spurring product innovation and speed to market. Banks need systems that are integrated across their enterprise to support end-to-end processes while managing their multiple product types.