STREAM THREE - BANKING INTELLIGENCE

2.00pm Chair's opening remarks

2.10pm Competing on analytics

• What is necessary for success?
• Awareness of analytics value-add on all levels across organisation
• Data (quality/accessibility)
• Software, skills/training, management communication strategy
• Analytics production vs project environment
• Analytics project management framework
• Productionalising analytics - what can and cannot be automated?

Inna Kolyshkina, Chair, Institute of Analytics Professionals of Australia

2.40pm CASE STUDY: Competing on analytics: how ING replaced their entire Business Intelligence platform

• The rationale behind the business decision
• Ensuring enterprise-wide support and 'C' level "buy-in"
• The road to "actionable intelligence"
• Achieving a whole of customer view

Steve Bennett, Senior Manager, Business Intelligence and Analytics, ING Direct

3.30pm CASE STUDY: Developing end to end capability in Business Intelligence

• Scalability, operability and flexibility
• Establishing performance metrics for customer profiling, product analysis, market intelligence, fraud detection

4.00pm Next Generation Business Banking Intelligence

• Interactive visualisation
• In-memory analytics
• Search integrated with BI